Help centre
All the answers to buy and sell with peace of mind.
Buy
How do I place an order?
Choose a service, optionally select options, then pay. Then send your instructions to the seller from the order page.
Is my money protected?
Yes. The payment is held by TaWorkUp and is only paid to the seller after the delivery is approved (or automatically approved 3 days after delivery with no reply).
What if the seller is late?
If the deadline has passed, you can cancel the order from its page and be fully refunded to your wallet.
How do I request a change?
After a delivery, click “Request a revision” and explain what needs to change. The number of revisions depends on the service.
What are the fees?
Service fees and transaction fees are added to the seller's price. Their amount is shown before payment.
Sell
How much does selling on TaWorkUp cost?
Registration is free. With the Elite Launch plan (all Elite features, no subscription), a commission of 15% is charged on the revenue of each sale.
When do I get paid?
As soon as the order is approved, the net amount is available in your wallet. You can request a withdrawal from €10.
Why is my service “under review”?
Every new service and every change is reviewed by the moderation team before publication, usually within 24 h.
How do sponsored services work?
You choose a budget and a duration. Your service appears at the top of the results and on the homepage. €2 per 1,000 impressions, unspent budget returned.
Account and security
Can I buy and sell with the same account?
Yes, a single account is enough.
How do I report abuse?
Use the “Report” button on a service or profile. Never pay outside the platform.
Contact support
Log in to contact support.